Service Hotline1. The after-sales service provided by the company
1. Consultation service: Users can call the free consultation number: 13603058544 if they encounter any problems during use
2. Replacement service: If the product during the replacement period has a quality problem that is caused by the manufacturer, the user can go to the dealer to replace it for free (the appearance is damaged, and the warranty is processed).
3. Warranty service: If there is a quality problem with the product during the warranty period, the user can go to the local after-sales service center to enjoy the warranty service; there is no local after-sales service center, and the user can entrust the dealer to provide the warranty service.
4. Maintenance service: If there is a quality problem with the product during the maintenance period, the user can go to the local after-sales service center or entrust a dealer to request maintenance service.
2. From the date of purchase, if the product has quality problems under normal use:
1. The whole machine will be replaced within three months, free warranty within one year, and limited maintenance within three years.
2. One year free warranty for damaged parts.
note:
1. The purchase date is subject to the purchase invoice date (if there is no purchase invoice, the production date shall prevail).
2. The company does not undertake after-sales service obligations for products without barcodes and serial numbers.
3. Replacement and warranty services are valid only for general use: all man-made damages, damage caused by transportation and other accidents, natural disasters and other force majeure, repairs and modifications not approved by the company, etc. are not replaced, free warranty Within the scope; maintenance services are charged appropriately.
4. For the service of discontinued models, our company only makes functional repairs (the appearance may be different from the original product)
3. Please bring the original warranty card and purchase invoice when requesting service. Please keep the warranty card and purchase invoice properly.
The warranty card must not be altered, otherwise it will become invalid.
4. Before using our products, please read the product manual carefully
(Note: The company reserves the right of final interpretation of the product after-sales service regulations)
1. Consultation service: Users can call the free consultation number: 13603058544 if they encounter any problems during use
2. Replacement service: If the product during the replacement period has a quality problem that is caused by the manufacturer, the user can go to the dealer to replace it for free (the appearance is damaged, and the warranty is processed).
3. Warranty service: If there is a quality problem with the product during the warranty period, the user can go to the local after-sales service center to enjoy the warranty service; there is no local after-sales service center, and the user can entrust the dealer to provide the warranty service.
4. Maintenance service: If there is a quality problem with the product during the maintenance period, the user can go to the local after-sales service center or entrust a dealer to request maintenance service.
2. From the date of purchase, if the product has quality problems under normal use:
1. The whole machine will be replaced within three months, free warranty within one year, and limited maintenance within three years.
2. One year free warranty for damaged parts.
note:
1. The purchase date is subject to the purchase invoice date (if there is no purchase invoice, the production date shall prevail).
2. The company does not undertake after-sales service obligations for products without barcodes and serial numbers.
3. Replacement and warranty services are valid only for general use: all man-made damages, damage caused by transportation and other accidents, natural disasters and other force majeure, repairs and modifications not approved by the company, etc. are not replaced, free warranty Within the scope; maintenance services are charged appropriately.
4. For the service of discontinued models, our company only makes functional repairs (the appearance may be different from the original product)
3. Please bring the original warranty card and purchase invoice when requesting service. Please keep the warranty card and purchase invoice properly.
The warranty card must not be altered, otherwise it will become invalid.
4. Before using our products, please read the product manual carefully
(Note: The company reserves the right of final interpretation of the product after-sales service regulations)
Building 2, artificial intelligence Industrial Park, Liupanshan Road, Hebi City, Henan Province
+86-0392-7770699
+86-15286007739（Mrs. Yang）